Gaming should be fun, not stressful. At 9t99, our commitment to responsible gaming means we're with you every step of the way — from setting limits to getting support.
9t99 offers these features to help you build healthy gaming habits
Set your own weekly or monthly deposit limit. Once set, you won't be able to deposit beyond that amount, keeping overspending off the table.
Decide how much time you want to spend gaming each day. Once your set time is up, 9t99 will suggest you take a break so the rest of your day stays on track.
If you feel gaming is becoming an addiction, you can self-exclude your account. A break of anywhere between 7 days and 6 months is available.
9t99 strictly enforces an 18+ policy. Age is verified at every registration. Keep your password secure to prevent younger family members from accessing your account.
Your gaming spend, wins, and losses are all visible on your dashboard. Stay aware of your financial activity and make informed decisions when needed.
If you have any concerns about gaming, our support team is ready to help. We can also provide contact details for professional counselors if needed.
9t99 believes gaming should be a form of entertainment, not a source of income or livelihood. Responsible gaming isn't just a policy — it's the foundation of every decision we make.
Responsible Gaming means managing gaming as a controlled, enjoyable, and harm-free activity. 9t99's Responsible Gaming policy helps you play within the right limits and keep gaming separate from other areas of your life.
Online gaming can lead to addiction when proper boundaries aren't in place. Things may seem fine at first, but over time you may find yourself spending more and more time and money on gaming. 9t99 wants to help you recognize and avoid this before it becomes a problem.
Online gaming has grown into a popular form of entertainment in Bangladesh. Like any leisure activity, though, it needs to be kept in balance. Spending time with family, staying focused at work, and looking after your physical and mental well-being will always matter more than gaming.
Ask yourself where your gaming habits are heading. Below is a list of signs that distinguish healthy gaming from problematic behavior:
Gaming is for fun, not for relieving stress.
Playing within your household budget and being able to accept losses.
Gaming does not interfere with family, friends, or work.
You feel like you can stop gaming at any time.
You feel the urge to place bigger bets to chase losses after losing.
Lying to or hiding things from family or friends because of gaming.
Feeling restless, irritable, or low when not gaming.
Gaming continues at the expense of eating, sleeping, or family responsibilities.
If you or someone you know is showing any of the warning signs above, contact 9t99's support team immediately or activate self-exclusion. Asking for help is an act of courage, not weakness.
With 9t99's responsible gaming tools, setting your gaming limits is straightforward. You can find these options directly in your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it cannot be increased before the designated period ends.
Gaming will automatically stop once you've reached a set loss amount. This is the most effective tool for protecting your finances.
Set a limit on how long you can play in a single session. Once the time is up, your account will be logged out automatically.
Take a break from gaming for a set period. Choose what works for you — 7 days, 1 month, or 6 months.
Financial awareness is the most important aspect of responsible gaming. Only spend money on gaming that you can afford to lose without it affecting your household.
Use your entertainment budget wisely — don't put it all into gaming.
Responsible gaming isn't just a personal matter. Family members can play a meaningful role too. If you think someone in your family is gaming excessively, don't confront them with criticism — approach the conversation with empathy.
9t99's support team is also here for family members. If someone close to you is struggling, reach out to us — we'll guide you through the next steps.
9t99 believes that asking for help takes courage. If you feel that gaming addiction is affecting your life, you don't have to face it alone. Take the steps below.
Email us with any gaming-related concerns: [email protected] — Write "Responsible Gaming" in the subject line. You will receive a response within 48 hours.
Did you exceed your budget last week? Did you keep playing to chase losses? If the answer is yes, set your limits today.
9t99 is strictly for players aged 18 and above. Minors are not permitted to participate under any circumstances. Please make sure your family members are aware of this.
Our support team is available at any time to help you in Bangla. Reach us via live chat.
Gaming should be enjoyable. If it's causing stress rather than pleasure, taking a break is the best decision.
Simple Answers to the Most Frequently Asked Questions