Last Updated: January 2026

9t99 Privacy Policy — Your Information is Fully Protected

Protecting your personal information at 9t99 is our highest priority. This privacy policy clearly explains what data we collect, why we collect it, and how it is kept secure.

Our Commitment
Protected with 256-Bit SSL Encryption
Your Data Is Never Sold to Third Parties
Your Identity Information Is Kept Strictly Confidential
Compliance with International Data Protection Standards

Core Pillars of Privacy Protection

The 6 Core Principles Behind 9t99's Privacy Policy

Minimal Data Collection

9t99 only collects information that is strictly necessary to provide its services. No unnecessary data is ever requested.

Strong Encryption

All your personal and financial information is protected with 256-bit SSL encryption. No third party can access this data.

Identity Information Kept Confidential

Your name, mobile number, and national ID number are never used for advertising or marketing purposes.

Payment Information Secured

Details for bKash, Nagad, and all other payment methods are stored on fully encrypted servers and are never shared with third parties.

Your Control

You can request to update, correct, or delete your personal information at any time. Your rights over your own data are absolute.

International Standards

9t99's privacy policy is built in accordance with international data protection standards, ensuring the highest level of security for users in Bangladesh.

Important Notice

By using the 9t99 platform, you are considered to have read and agreed to this privacy policy. Any changes to the policy will be updated on this page.

1 What Information We Collect

Under 9t99's privacy policy, we collect the following types of information to provide you with our services. There is a specific reason behind collecting each piece of data, and nothing unnecessary is collected.

Type of Information What Is Collected Why It's Needed
Identity Information Full name, date of birth, National ID number KYC Verification and Age Confirmation
Contact Information Mobile number, email address Account Registration and Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, and operating system Security Monitoring
Gaming Activity Betting history, session duration, game preferences Service Improvement & Responsible Gaming

If any information beyond the above is collected, you will be separately informed and your consent will be obtained.

2 How Your Information Is Collected

9t99 collects information through several methods. Each approach is fully transparent and conducted with your consent. Details are explained below.

  • Directly Provided: You provide this information directly during registration, KYC verification, and payment.
  • Automatically Collected: Device and session data is collected via cookies and log files while you use the platform.
  • Payment Processors: Transaction verification data is received from bKash/Nagad, but payment passwords and PINs are never collected.
  • Gaming Activity: The games you play and the time you spend during each session are automatically logged.
About Cookies

9t99 uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may cause some features to stop working properly.

3 How Your Information Is Used

Under 9t99's privacy policy, collected information is used only for specified purposes. No data is used beyond its approved scope.

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions.
  • For KYC verification and anti-money laundering purposes.
  • To personalize your gaming experience and show you relevant offers.
  • To monitor responsible gaming and identify potential signs of problem gambling.
  • To resolve technical issues and improve the platform.
  • To fulfill legal obligations.

Your information is never used for spam or unsolicited advertising. You can opt out of promotional notifications at any time.

4 Who We Share Your Information With

9t99 does not sell your personal information. In limited circumstances, certain data may be shared with specific third parties, and strict confidentiality agreements are upheld in every such case.

  • Payment Processors: Only the information necessary to verify transactions is shared with payment partners such as bKash and Nagad.
  • Law Enforcement: Information may be required to be disclosed under a court order or legal obligation.
  • Audit & Compliance: Certain information may be shared with regulatory authorities for audit and license compliance purposes.
  • Technology Service Providers: Server, cybersecurity, and cloud service providers have access to limited data under strict NDA agreements.
What We Never Do

Your data is never sold or rented to advertisers, data brokers, or unrelated third parties. This is a non-negotiable principle of 9t99's privacy policy.

5 Data Retention & Storage Period

9t99 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, certain information may be retained for a specified period to meet legal requirements.

  • Account data: up to 5 years after account closure.
  • Financial transaction records: up to 7 years, as required by law.
  • Gaming logs: up to 2 years.
  • Cookies and session data: cleared at the end of a session or within a maximum of 90 days.

Once the retention period expires, your data is securely deleted or anonymized.

6 Your Rights and Controls

Under 9t99's privacy policy, you have full rights over your personal information. Contact our support team to exercise any of the rights listed below.

Right to Access Your Information

You can request a copy of the information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

7 Security Measures

9t99 applies industry-leading technical and administrative measures to protect your data. This section of our privacy policy is the most critical when it comes to safeguarding your financial and personal information.

  • SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
  • Firewall & DDoS Protection: Advanced network security measures are active around the clock.
  • Two-Factor Authentication (2FA): Additional verification for account login and large withdrawals.
  • Security Audits: Regular third-party security audits and penetration testing.
  • Staff Training: All staff receive regular training on data handling practices.

Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

8 Underage Users

9t99 does not serve anyone under the age of 18. No data is collected from minors under our privacy policy. If a minor registers by mistake, their information is immediately deleted and the account is closed.

If parents suspect their child is using the platform, please [email protected]-. We will take the necessary steps within 24 hours.

9 Changes to the Privacy Policy

9t99 reserves the right to update this privacy policy as needed. You will be notified via your registered mobile number if any significant changes are made. The "Last Updated" date at the top of this page always reflects the most current version.

Continued use of the platform after any changes means you have accepted the updated policy. We recommend checking this page from time to time.

10 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team will respond within 48 hours.

Contact Address

Email: [email protected] — When submitting any privacy-related request, please include "Privacy Request" in the subject line.

Last Updated

This privacy policy was last updated in January 2026. Any changes will be published on this page.

Need Support?

If you have any trouble understanding our Privacy Policy, our 24/7 support team is here to help. Chat with us live in Bengali.

Safe Gaming

9t99 is fully SSL-encrypted. Keeping your data and funds secure is our top priority.

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Play with peace of mind, knowing your information is safe.

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Frequently Asked Questions About Our Privacy Policy

Simple Answers to the Most Frequently Asked Questions

Never. 9t99 does not collect — and has no reason to collect — your bKash PIN, Nagad PIN, or any payment password. All payment processing happens directly through the payment gateway. Anyone asking for your bKash PIN is not a 9t99 employee.

No. Under no circumstances does 9t99 sell your personal information to third parties. This is a core principle of our Privacy Policy and one we do not compromise on.

Most data is deleted when an account is closed. However, financial transaction records are retained for up to 7 years due to legal obligations, after which they are automatically deleted.

To request a copy of your data, email [email protected] with the subject line "Data Access Request" and include your registered mobile number. We will respond within 48 hours.

Yes, 9t99 uses cookies for session management and to improve your experience. You can disable cookies in your browser settings, though some features may not work properly as a result.

Your Privacy is Guaranteed — Join Now!

Register with 9t99 knowing your information is fully secure, and start enjoying the best online gaming experience in Bangladesh.

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